Handov Support
Help with Handov connections, private conversation recall, and commitments in ChatGPT, Codex, and other MCP clients.
Connect Handov
Choose Handov from your client's app or connection flow, then follow the authorization steps and sign in to the Handov account you want to use. Handov never asks you to paste an access token into a chat.
What Handov can access
After you authorize it, Handov can return private conversations, transcripts, summaries, notes, commitments, threads, images, and session details in response to your requests. The submitted tools do not return raw microphone-recording audio.
Private commitment changes
The tools submitted to chat surfaces can create or update only private Handov commitments when you ask. Clients you authorize with the full write scope can also create, edit, or delete sessions, notes, and threads in your account. Neither tier sends messages, publishes content, or changes calendars, email, or other external systems.
Reconnect or switch accounts
Disconnect the existing Handov connection in your client, sign in to the Handov account you want to use, and start the authorization flow again. Connection controls and labels vary by client.
Disconnect Handov
Use the connection or account controls provided by your client to disconnect Handov, then confirm or revoke the corresponding Handov grant or credential in Handov controls. Client-only disconnect behavior can vary. Revocation stops future access through that credential; it does not automatically delete information the client already received.
Delete data
Use Handov Settings to erase your Handov data or permanently delete your account. Disconnecting a client does not delete your Handov account. Use the client's controls for copies already returned to it.
Troubleshooting
Confirm you are signed in to the intended Handov account, retry the request, and reconnect if authorization has expired. When contacting support, include the client name, approximate time, and visible error wording. Do not send passwords, access tokens, or full private transcripts.
Privacy Policy
Learn what a connected client can receive and what happens when you disconnect it.
Read the Privacy PolicyStill need help?
Email support@handov.ai. We can help with connection and account issues, but we will never ask for your password or access token.